Training for individuals
The Flinders Human Behaviour & Health Research Unit based at Flinders University in Adelaide, South Australia, delivers 1-day and 2-day training workshops in the area of Chronic Condition Self-Management and related topics.
- Certificate of Competence Chronic Condition Self-Management Workshop (2 day)
- Chronic Condition Self-Management Trainer Accreditation Workshop (2 day)
- **NEW** Motivational Interviewing in Chronic Condition Self-Management support Workshop (1 day)
- Flinders Model Accredited Trainers Forum (1 Day)
- Your Workshop Presenters
Training for organisations
A highly experienced team of health and educational professionals from the Flinders Human Behaviour & Health Research Unit will come to your workplace to conduct 1-day and 2-day training workshops in the area of Chronic Condition Self-Management and related topics.
- Certificate of Competence Chronic Condition Self-Management Workshop (2 day)
- Chronic Condition Self-Management Trainer Accreditation Workshop (2 day)
- **NEW** Motivational Interviewing in Chronic Condition Self-Management support Workshop (1 day)
- Your Workshop Presenters
To arrange for our presenters to come to you to conduct a 1-day or 2-day workshop, please contact the Flinders Human Behaviour & Health Research Unit for more information.
Your workshop presenters
The workshops are delivered by a highly experienced team of health and educational professionals from the Flinders Human Behaviour & Health Research Unit based at Flinders University in Adelaide, South Australia led by Dr Malcolm Battersby. Our team brings a diverse range of practical knowledge about clinical practices in both urban and rural settings.
Certificate of Competence Chronic Condition Self-Management Workshop (2 day)
- Timetable & Register for Chronic Condition Self-Management Workshops
- Why attend the two day workshop?
- What do participants say about our workshops?
- Why Chronic Condition Self-Management?
- What is the Flinders Model?
- Aim of the Flinders Model
- Do clinicians find this a useful process? Worth the time?
- How the Flinders Model of Chronic Care improves health outcomes
- Who is Flinders Model of Chronic Care Education for?
- Further information
Why attend the two-day workshop?
With the ageing of our population and the increased rates of chronic conditions our Health Services have a growing need to better manage chronic disease. Effective support for self-management is an important component of such change.
The two day workshop is designed to enable participants to:
- understand a structural framework for better chronic condition management
- understand the theory and evidence for self-management
- develop understanding ands skill in the use of the Flinders Model
- gain a Certificate of Competence – Flinders Model.
What do participants say about our Workshops?
“Well presented, educative and relevant, applicable to health professionals and clients”
“I enjoyed learning how to use new tools and looking at management of conditions from another perspective”
“Relaxed atmosphere encouraged interaction”
“Material was simple yet very relevant”
“Found this culturally appropriate training - catered for people from all walks of life”
“Excellent - draws together a lot of what we try to do and puts it into a format we can use”
“Client focused therefore increased ownership of care provided”
“Patient opens up more and therefore health worker can help with issues “real not presumed”
Why Chronic Condition Self-Management?
Internationally, and particularly in developed countries, the disease burden is shifting rapidly from acute to chronic conditions. Health Care practices must now change in response to this challenge. Chronic Condition Self-Management (CCSM) is widely recognised as a key strategy which needs to be included in health care practice. The Flinders Model of Chronic Condition Self-Management support is a generic approach which can be used across a wide range of chronic conditions. It enables the clinician to develop skills in:
- collaborative problem definition;
- goal setting;
- planning;
- motivational techniques; and
- outcome measurement.
What is the Flinders Model?
FHBHRU has developed a generic set of tools and processes that enables clinicians and clients to undertake a structured process that allows for assessment of self-management behaviours, collaborative identification of problems and goal setting leading to the development of individualised care plans. These care plans are the cornerstones in enhancing self-management for people with chronic conditions.
The tools include:
- Partners in Health Scale ©
- Cue and Response Interview©
- Problem and Goals assessment
For further information on the tools visit our self-management page.
Aim of the Flinders Model
The aim of the model is to provide a consistent, reproducible approach to assessing the key components of self management that:
- improve the partnership between the client and health professional(s)
- collaboratively identifies problems and therefore better (ie more successfully) targets interventions
- is a motivational process for the client and leads to sustained behaviour change
- allows measurement over time and tracks change
- has a predictive ability. i.e. improvements in self-management behaviour as measured by the PIH scale, relate to improved health outcomes.
Do clinicians find this a useful process? - Worth the time?
The most common responses by health professionals are that the Flinders Model adds structure to how they are already working with their clients with chronic disease and that it encourages the client to have ownership of the management process and their care plan.
- "made me focus on the client and goal setting that led to achievable outcomes" (nurse)
- "relatively quick and simple system for care planning" (GP)
- "the process has changed my focus to what I don't know about the patient rather than what I think I know." (GP)
- "my care plan is like a pathway out of the forest" (client)
- "it's pretty in-your-face in that it challenges your own current practice. Such challenges are essential in health care" (health worker)
This workshop is an exciting and innovative approach that enables health care professionals to better support people with chronic illnesses. It will enable health care professionals to empower their clients to be become active partners in their care and more effective self-managers.
How the Flinders Model of Chronic Condition Self-Management improves health outcomes
The Flinders Model of CCSM approach seeks to:
- raise the quality of life for people living with chronic disease;
- improve the effective use of the health care system by people with chronic conditions; and
- enable individuals, families and health care professionals to work together in the management of chronic conditions.
Who is Flinders Model of Chronic Condition Self-Management education for?
The Education Module has been developed for clinicians working with people who have a range of chronic conditions including mental health problems and in city, rural, remote and indigenous communities.
Timetable & Register for Chronic Condition Self-Management Workshops
On-line registration is not available please click on workshop date required to access the registration form and return it to us via fax or post
20 & 21 November 2008 – Flinders University, South Australia
9 & 10 March 2009 - Flinders University, South Australia
27 & 28 April 2009 - Flinders University, South Australia
Workshops outside South Australia: (return registration forms to the organisation conducting the workshop/s unless otherwise specified)
12 & 19 November 2008 – Whitehorse CHS, Box Hill, Victoria
A Certificate of Competence is awarded to participants who attend the 2 day Workshop and who submit three care plans for assessment.
To arrange for our presenters to come to your workplace to conduct a 1-day or 2-day workshop, please contact the Flinders Human Behaviour & Health Research Unit for more information.
Chronic Condition Self-Management Trainer Accreditation Workshop (2 day)
Who can apply to attend the Trainer Accreditation Workshop?
You are eligible to undertake our Trainer Accreditation training in Chronic Condition Self-Management if you have obtained the:
- Flinders Human Behaviour & Health Research Unit Certificate of Competence Chronic Condition Self-Management Workshop (2 day)
- Flinders Human Behaviour & Health Research Unit Certificate of Competence in self-management by completing three Patient Assessments and Care Plans, using the Partners in Health Scale, Cue & Response Interview and Problems & Goals Statements and faxing (or mailing) your completed, de-identified forms to the Flinders Human Behaviour & Health Research Unit. Feedback will be provided on all case studies.
Timetable & Register for Chronic Condition Self-Management Trainer Accreditation Workshops*
On-line registration is not available please click on workshop date required to access form and return to us via fax or post
17 & 18 November 2008 – Flinders University, South Australia
12 & 13 March 2009 – Flinders University, South Australia
6 & 7 August 2009 – Flinders University, South Australia
* It is a prerequisite that you must have obtained your CoC prior to registering for the Trainer Accreditation Workshop. Registrations will not be accepted until a CoC has been issued.
To arrange for our presenters to come to your workplace to conduct a 1-day or 2-day workshop, please contact the Flinders Human Behaviour & Health Research Unit for more information.
Flinders Model Accredited Trainers Forum (1 Day)
On-line registration is not available please click on workshop date required to access form and return to us via fax or post
Thursday 30 October 2008 - Flinders University, South Australia.
* It is a prerequisite that you must have achieved Flinders Model Accredited Trainer status prior to registering for the Accredited Trainers Forum.
Motivational Interviewing in Chronic Condition Self-Management support Workshop (1 day)
Due to popular demand, FHBHRU is offering this workshop as an adjunct to the Flinders Human Behaviour & Health Research Unit Certificate of Competence in Self-management.
19 November 2008 – Flinders University, South Australia
11 March 2009 - Flinders University, South Australia
5 August 2009 - Flinders University, South Australia
* Registration for this workshop is essential. FHBHRU reserves the right to cancel this Workshop at short notice if insufficient enrolments.
To arrange for our presenters to come to your workplace to conduct a 1-day or 2-day workshop, please contact the Flinders Human Behaviour & Health Research Unit for more information.

